Open the small plastic tube inside the salt tank (the brine well). Pull the float assembly up. Ensure the float moves freely and isn't weighed down by salt buildup or debris. If the float is stuck, the system won't know when to stop filling.
If you've cleaned the venturi and checked the float but the tank stays full, you may need to replace the or the Rotor Position Switch . If you'd like to troubleshoot further, tell me:
Avoid "rock salt" which contains impurities. Use evaporated salt pellets or solar salt.
The most manual method but effective for small amounts. Wet/Dry Vac: The fastest way to suck out excess brine.
If the tank is physically overflowing with water, you need to remove the excess before the system can reset:
Unscrew the cap on the venturi housing (usually on the top of the valve).
Ensure the drain hose is not kinked, frozen, or submerged in a floor drain. If the unit cannot "breathe" through the drain line, it cannot pull the brine solution out of the tank. How to Manually Empty the Tank
Internal seals may be leaking water into the brine tank during the softening cycle. Step-by-Step Troubleshooting Guide
Take a broom handle and gently push down on the salt. If the top layer is hard but there is hollow space or water underneath, you have a bridge. Break up the salt carefully to allow it to mix with the water again.
Open the small plastic tube inside the salt tank (the brine well). Pull the float assembly up. Ensure the float moves freely and isn't weighed down by salt buildup or debris. If the float is stuck, the system won't know when to stop filling.
If you've cleaned the venturi and checked the float but the tank stays full, you may need to replace the or the Rotor Position Switch . If you'd like to troubleshoot further, tell me:
Avoid "rock salt" which contains impurities. Use evaporated salt pellets or solar salt. 40278 water softener full
The most manual method but effective for small amounts. Wet/Dry Vac: The fastest way to suck out excess brine.
If the tank is physically overflowing with water, you need to remove the excess before the system can reset: Open the small plastic tube inside the salt
Unscrew the cap on the venturi housing (usually on the top of the valve).
Ensure the drain hose is not kinked, frozen, or submerged in a floor drain. If the unit cannot "breathe" through the drain line, it cannot pull the brine solution out of the tank. How to Manually Empty the Tank If the float is stuck, the system won't
Internal seals may be leaking water into the brine tank during the softening cycle. Step-by-Step Troubleshooting Guide
Take a broom handle and gently push down on the salt. If the top layer is hard but there is hollow space or water underneath, you have a bridge. Break up the salt carefully to allow it to mix with the water again.