: Ensure you are holding the power button before and during the cable connection. If it still fails, try a different USB port or cable.
: If you upgrade to a very high firmware version (like V1.3.0C), you may also need to update the FPGA firmware separately to keep the "Auto" trigger functional. If you'd like to dive deeper, I can help you find: dso2512g firmware install
Open the tool and change the language to (usually the third option in the top-left menu). Set the "Chip" type to W80X . : Ensure you are holding the power button