An alert triggered on a critical database server requires more immediate attention than a similar alert on a guest Wi-Fi workstation.
If it isn't documented, the investigation didn't happen. Clear notes allow for better handoffs and post-incident reporting. 5. Continuous Improvement: The Feedback Loop effective threat investigation for soc analysts pdf
A structured approach ensures that no stone is left unturned. Most elite SOCs follow a variation of the following cycle: Data Gathering (The Evidence) Collect all relevant telemetry. This includes: An alert triggered on a critical database server