If none of these steps work, it may be time to contact CSI Technical Support with your "echoid.exe" results to verify your license status. To help you resolve this more specifically: Are you using a or network license? Which version of ETABS are you currently running?
If the license file itself is corrupt, you may need to re-activate. Go to the ETABS installation directory. Run or LicenseRequest.exe . etabs license not recognized error 120
Check if your "Locking Code" matches the one tied to your active license. Preventing Future License Errors If none of these steps work, it may
Understanding the root cause and following a systematic troubleshooting guide can get you back to work in minutes. What Causes Error 120 in ETABS? If the license file itself is corrupt, you
: Missing or incorrect system paths pointing to the license server.
: The Sentinel RMS License Manager service is not running.
Open it with Notepad and ensure it contains only the hostname or IP address of your license server. Save and close. 4. Firewall and Antivirus Exceptions