Run the Rockchip Driver Assistant on your PC and click "Install."
This usually indicates a firmware mismatch. Double-check that your board is indeed an EP-68 and not a V88 or an Amlogic-based MXQ.
If the box boots but the remote fails, the firmware likely has a different "Remote.conf" file. You may need to use a USB mouse to navigate. Firmware Rk3128 Mxq Ep 68
Upgrading from Android 4.4 (KitKat) to a more stable Android 5.1 or 6.0 build to run modern streaming apps.
The device hangs on the "Mbox" or "Google TV" splash screen. Run the Rockchip Driver Assistant on your PC
Do not unplug the cable until the progress bar turns green and says "Success." 5. Troubleshooting Common Issues
Try a different USB port on your PC (preferably a 2.0 port) or a different USB cable. You may need to use a USB mouse to navigate
Needed to connect the box to your computer.
Usually an RTL8703 or similar, which dictates which driver the firmware needs. 2. Why Update the Firmware? Most users seek the EP-68 firmware for three reasons:
To ensure your PC recognizes the device in "Maskrom" or "Loader" mode.