Try a different USB port. Avoid using USB hubs or extensions, as these can drop the voltage required for the cable’s converter chip to function.
It assigns a COM port number to the USB connection, allowing software like Leica Geo Office (LGO) or Infinity to communicate with the instrument. gev189 driver
Without the correct driver, your computer will likely label the cable as an "Unknown Device" in the Device Manager. The driver performs three essential functions: Try a different USB port
Most modern GEV189 cables use or Silicon Labs chipsets. To ensure a smooth setup, follow these steps: 1. Download the Official Leica USB Driver gev189 driver
Essential Guide to the GEV189 Driver: Connecting Leica Equipment to Your PC