Ncsw10301 Unable To Download The Image From Cisco.com Invalid Metadata Trans-id !!top!! Page

Go to the Cisco Software Download portal on your laptop and download the required .bin or .tar file.

In Catalyst Center, navigate to Design > Image Repository and use the Import function to upload the file from your local machine. Go to the Cisco Software Download portal on

Cisco released Field Notice FN74033 , stating that older versions of DNA Center will fail to download metadata after , due to certificate changes. If you are on an older release, an upgrade to a fixed version (e.g., 2.3.5.x or later) is required. Comparison of Solution Paths Effectiveness When to Use Manual Import Urgent upgrades or persistent API errors. Credential Refresh Authentication or account permission issues. Trustpool Update Certificate or SSL handshake failures. Software Upgrade For long-term fixes of known bugs (e.g., CSCwd15921). If you are on an older release, an

The error is a common issue encountered in Cisco Catalyst Center (formerly DNA Center) during Software Image Management (SWIM) operations. This error typically indicates a failure in downloading the associated ISSU Compatibility Matrix (comp_matrix.xml) even if the base image file downloads successfully . Root Causes of NCSW10301 Trustpool Update Certificate or SSL handshake failures

Newer versions like 2.3.7.9 may trigger this error if the product is not properly registered or approved to call Cisco cloud services.

Remove the existing account and re-add it using your Cisco Smart Account credentials. 3. Update the Trustpool