Osticket Plugins List !!hot!! May 2026

Archives tickets before deletion to keep a record of old data. Slack / MS Teams

: Integrates your help desk with an existing LDAP server or Active Directory for unified user management.

Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication. osticket plugins list

: Automatically routes tickets to the correct department based on content analysis. Where to Find and Download The most reliable sources for finding plugins include: Where can i find the list of plugins that i can download?

: Uses keyword matching and AI analysis to automatically detect and close spam tickets. Archives tickets before deletion to keep a record

Enhancing osTicket with plugins is a primary way to extend the functionality of this open-source help desk system without modifying its core code. Plugins are typically distributed as .phar files and installed by placing them in the /include/plugins directory of your osTicket installation.

: Integrates with OpenAI to help agents draft accurate ticket replies. : Automatically routes tickets to the correct department

Automatically closes open tickets after a defined period of inactivity.

: Essential for modern email authentication with providers like Microsoft (Office 365) and Google (Gmail).