Immediately attempt to fetch the certificate via the CLI to avoid expiration: request certificate fetch otp 2. Perform a "Commit Force"
This issue has been identified in several PAN-OS versions. Specifically, addressed failures in automatic certificate renewal and fetching. Upgrading to the latest preferred PAN-OS version for your hardware (e.g., 10.1.x or 11.0.x maintenance releases) may prevent recurrence. TPM public key match failed - LIVEcommunity - 1239222 Immediately attempt to fetch the certificate via the
If the "TPM public key match failed" error persists, it usually indicates a "stuck" certificate state that cannot be cleared through the standard GUI or CLI. Upgrading to the latest preferred PAN-OS version for
The paloalto-shared-services application must be allowed in security policies to reach the certificate servers. Step-by-Step Resolution Guide 1. Regenerate a Fresh OTP Step-by-Step Resolution Guide 1
In some cases, the firewall's configuration state is out of sync. Forcing a commit can re-initialize the management plane's certificate handler. configure -> commit force . 3. Adjust Management MTU