Since the merger, the "Red Giant ID" has been replaced by the .
Understanding how these credentials interact is the key to unlocking your plugins in After Effects, Premiere Pro, or Final Cut Pro. 1. Use Your Maxon ID, Not Your Legacy Red Giant ID
If you own older "Red Giant" perpetual products (pre-2021), they might not appear in the Maxon App automatically. You may need to click within the Maxon App settings to link your old purchases to your new ID. 4. Why Your Credentials Might Fail
Sometimes the local cache gets stuck. In the Maxon App, click the menu (three lines) and select Close the app entirely, restart it, and log back in. Check for Maintenance
You might be trying to use a newer version of the plugin than your ID actually owns. Check the version numbers in the Maxon App.
To make your credentials work, you must stop trying to license the plugins within the editing software itself. Install the latest version of the Maxon App . Sign In: Open the app and enter your email and password.
Modern versions of Trapcode Suite, Magic Bullet Looks, and Universe no longer accept serial numbers; they require an active login via the Maxon App. 2. The Essential Tool: The Maxon App
Some VPNs block the Maxon license server. Disable them during login.
If you haven't logged in since the transition, you may need to use the "Forgot Password" link on the Maxon website to sync your old account.
Use the email associated with your original Red Giant purchase.
Since the merger, the "Red Giant ID" has been replaced by the .
Understanding how these credentials interact is the key to unlocking your plugins in After Effects, Premiere Pro, or Final Cut Pro. 1. Use Your Maxon ID, Not Your Legacy Red Giant ID
If you own older "Red Giant" perpetual products (pre-2021), they might not appear in the Maxon App automatically. You may need to click within the Maxon App settings to link your old purchases to your new ID. 4. Why Your Credentials Might Fail
Sometimes the local cache gets stuck. In the Maxon App, click the menu (three lines) and select Close the app entirely, restart it, and log back in. Check for Maintenance
You might be trying to use a newer version of the plugin than your ID actually owns. Check the version numbers in the Maxon App.
To make your credentials work, you must stop trying to license the plugins within the editing software itself. Install the latest version of the Maxon App . Sign In: Open the app and enter your email and password.
Modern versions of Trapcode Suite, Magic Bullet Looks, and Universe no longer accept serial numbers; they require an active login via the Maxon App. 2. The Essential Tool: The Maxon App
Some VPNs block the Maxon license server. Disable them during login.
If you haven't logged in since the transition, you may need to use the "Forgot Password" link on the Maxon website to sync your old account.
Use the email associated with your original Red Giant purchase.