Go to Windows Security > Virus & threat protection > Manage ransomware protection . If Controlled folder access is on, add SOTTR.exe to the allowed apps list. 4. Platform-Specific Troubleshooting
Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks shadow of the tomb raider failed to load profile
If you're seeing the "" error in Shadow of the Tomb Raider , it typically indicates that the game cannot access or read your profile.dat file. This error can block you from accessing saves, even if your actual save files (e.g., save1.dat ) are still intact. Go to Windows Security > Virus & threat
Copy everything in this folder to a safe location on your desktop. This error can block you from accessing saves,
If your Documents folder is backed up by OneDrive , ensure the service is running. If it's paused or disconnected, the game may lose "permission" to read your save path.
Find profile.dat and delete it. You should also delete steam_autocloud.vdf if it exists.
Below is a comprehensive guide to resolving this error across Steam, Epic Games Store, and console platforms. 1. Delete the Corrupted Profile File (PC Fix)